Entries by janis richman

Webinar August 7th: Boost Productivity by Connecting Users with Personalized Training

Friday August 7th    

9:00 PT  | 11:00 CT | 12:00 ET  | 5pm BST

How would you design the optimal training solution? You would provide your users with a personal coach that could:

  • Study their workflows
  • Observe how they perform their tasks
  • Recognize their workarounds
  • Identify skill gaps
  • Record any questions that arose as they worked

While we know the ideal goal is delivering white glove service, it can be a formidable challenge -- especially in the current remote work environment. That's where Capensys can help.

During this webinar, we will discuss how Capensys training delivery tools can make learning more personal and relevant.

See how our Pathfinder tool can create personal learning plans targeted specifically to users' own workflows and individual skill levels. What could be more appealing, especially to attorneys?

We will also show you how QuickLearn and Learning in Action can offer personalized just-in-time support coaching that gives users answers to their "How Do I....?" questions by either viewing a quick reference guide, watching a video, or receiving step-by-step guidance within the live applications.

Join this webinar to learn how you can increase productivity with personalized learning and support from Capensys - your virtual white glove experts!

PLTG Online Presentation Friday July 24th – Full Steam Ahead with Teams

Friday July 24th  9:30 am ET

Working from home has led many firms to move full steam ahead with Microsoft Teams.  Join our own John Attinger and Silvia Aldana as they show us all Teams can do. Also, get a peek at how firms are using Teams. 

Not a Member of PLTG? Come as a guest of a firm or vendor member and get introduced to this energetic, informative group of training professionals.


View the Recording! Webinar June 12th: Security Threats with Work-from-Home: Protect Your Firm on the Inside and Outside

Capensys, MediaPro, Kraft Kennedy and Remediant provided an in-depth look at security in light of the recent changes in our work environment, including case studies of recent attacks.

  • What additional threats are posed by a newly dispersed workforce?
  • How can you ensure that the home networks of your users are secure?
  • How are hackers taking advantage of the current situation?
  • How do privileged access accounts pose a particular risk to the firm?
  • What steps can you take to help secure your environment?
  • And the important role that each user plays in maintaining a culture of security warriors to protect the firm and client information.

View this engaging, interactive panel discussion that will include case studies, actionable recommendations, and best practices for our current situation for law firms and legal departments.

April 30th Online Document Excellence Group Roundtable

April 30, 2020
8:45 am ET  |  7:45 am CT  |  5:45 am PT  |  13:45 BST
Online Event - Joining Instructions below

John Attinger, our Director of Training and Security, will be a speaker along with hosts Sherry Kappel and Judye Releford from the USDEG for an interesting online round table session on today's and tomorrow's skill requirements for document professionals. Many thanks to Kraft Kennedy for hosting this online event.

Conference ID: 183 236 370#
Telephone Numbers
+1 212-692-5799 United States, New York City (Toll)

Document Excellence Group
Developing best practice and promoting excellence through knowledge and collaboration.

Please feel free to pass this invite on to colleagues who may be interested. If you have received this email from a colleague and would like to receive invites and information from the Document Excellence Group please do register to join the Group. Membership is free. To join please click HERE.

Advantage Managed Training Services

LET US HELP YOUR TRAINING TEAM EXCEL FREE UP trainers from onboarding training FOCUS on higher value-added services DELIVER workflow-based, blended training IMPROVE user adoption CHECK user skill levels AUTOMATE managing and reporting Spend less time… on what’s repetitive Spend more time… on performance consulting  

QuickLearn from Capensys: 3 ways to learn at the click of a button

What is your technology learning style? Do you learn best by … READING text? VIEWING a demo? HEARING it explained? QuickLearn from Capensys offers all three learning styles at the click of a button. QuickLearn can be published specifically for your firm, with your logo and courseware for your applications. QuickLearn provides an online Quick […]

Hear the Recording: Webinar Friday October 25th: Implementing an Intapp New Business Intake and Conflicts System __LESSONS FROM THE FIELD_____

Listen to the informative and practical webinar presented by Capensys on Friday October 25th – with: – Meg Block, VP of Risk Consulting at Intapp – HBR Consulting – Quimera Group – Aurora North Friday October 25th 8:00 PT  | 10:00 CT | 11:00 ET Meg and the Intapp partners shared their expertise in successful […]

WIIFMs – a new video series for overcoming lawyer resistance

    Our new animation series called “What’s in it for me” (WIIFMs) was developed to help overcome lawyer resistance to effectively using their critical applications. The new series of 2-minute videos focuses on the how lawyers will benefit from using the firm’s systems and the efficiencies they will gain.  These are not how-to videos, […]

New Enhanced Learning in Action (LiA)

Provide exercises and evaluations in your live system New York, NY – March, 2019:  Are you looking for an effective way to build your users’ skills in the Firm’s software? A way to provide relevant training based on users’ needs?  An easy way to evaluate new hires? Capensys announces its latest release of LiA (Learning […]