Veronica has over 30 years’ experience in law firms and major corporate, pharmaceuticals and financial institutions. She has worked as a legal secretary, legal investigator, paralegal, office administrator, and instructor. Her focus has been adult education and has been responsible for evaluating learning needs, designing relevant curriculum and documentation and providing the targeted training to meet firm/corporate goals and increase user adoption. She has been involved in large rollouts and acted as a consultant to streamline workflow and assist with the design of numerous document management systems. Veronica holds a B.A. degree from Rutgers University and maintains certifications in various document management systems as well as a Paralegal Studies Certificate from Fairleigh Dickenson University.