iMANAGE AND NETDOCUMENTS
Our training team and project managers work with you to provide a range of consulting, training/support, and learning tools that ensure your rollout is highly successful.
Capensys is a certified Training Partner for both iManage and NetDocuments. We only employ trainers with extensive experience training legal applications. All trainers are thoroughly and personally vetted by Capensys and undergo a train-the-trainer process.
We provide all the training components you need for your rollout:
Online Learning - Interactive tutorials for pre-rollout training, new hire orientation, ongoing skills improvement, and skills evaluation for Win 10 and Office 2016/365/2019
Training and Floor Support - Pre-upgrade instructor-led training sessions as well as post-migration support and targeted education sessions
Project and Change Management - Planning and ongoing management of the project as well as processes and tools to ensure the best retention, proficiency, adoption, and overall user satisfaction
Measurement - A customizable efficiency dashboard to measure success criteria
Just-in-Time Learning - Tools to provide just-in-time quick references and animated demos
Marketing - Marketing strategies and tools, including WYGLs (What You Are Going to Love!) – animations showing features and benefits of the new applications
Evaluations for LTC4 Certification (Legal Technology Core Competencies Certification Coalition)
Our Goal-Based training methodology guarantees optimal user adoption and stakeholder satisfaction. We use a workflow-based, blended training approach that targets the right audience with the right learning.
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We address user workflows
Your users don’t have time to learn anything that is not relevant to how they work. Understanding broad user profiles will help you communicate, market and train users according to their workflows. It ensures you are targeting the right person with the right information and tools.