Events

Capensys is attending iManage Connectlive 2017 in London

Connectlive London  June 27th  – June 28th Capensys is delighted to be attending the iManage Connectlive 2017 conference on June 27 – June 28, 2017 If you are attending, let us know.  We would love to meet with you! Contact Sue Pasfield – spasfield@capensys.com We hope to see you in...

Recording now available for the Friday, March 17th webinar – Capensys Sentinel IT Security Awareness Program

If you were unable to attend our webinar, HERE’S THE LINK Don’t miss out on the great information and demo! Webinar Details: Law firm security is an inside job.  Learn how to promote a culture of security warriors. Every law firm member plays a critical role in protecting the firm’s security. An entire network can be brought down by just one click on an infected email or browser page. The firm’s reputation can be jeopardized by one individual who mishandles a laptop with critical client information. Without the ongoing support of the lawyers and staff, the most secure infrastructure still remains at risk. This webinar focuses on the people side of security – how you can effectively educate your lawyers and staff with the Sentinel Security training tools, services and marketing materials, and how you can apply the Sentinel program to the needs of your firm to ensure that all of your users become security warriors. Sentinel includes a full offering of IT security training services and resources to meet the most stringent security audit requirements. Online modules and webinars Evaluations to measure and track learning Guides, posters and presentations customized to the firm’s needs Communication templates Consulting services CLE-ready and aligned to LTC4 After registering, you will receive a confirmation email containing information about joining the webinar. ...

Recording of Webinar March 11th – Evaluating and Certifying User Skills – the easy way!

Click here to request the recording of this March 11th webinar: Would you like… An easy way to improve user productivity? To evaluate skills and/or LTC4 certify users? To evaluate users in your live applications? To have evaluations which accept the different ways users work?   This session covers how Learning in Action (LiA) allows you to achieve all this quickly and easily. The LiA skills evaluation tool works in any Windows application. It accepts multiple ways of performing a task. It allows you to see how well users know their applications and comes with a library of ready-made exercises for most applications. These exercises are aligned with the LTC4 curriculum. LiA also allows you to write your own exercises very easily. After registering, you will receive a confirmation email containing information about joining the...

Capensys Announces a Managed Training Services Approach to Assist Firms with Technology Skills Improvement

Law firms are facing significant challenges in providing relevant training to users while reducing costs and increasing their competitive position. For many firms, it is becoming more practical to outsource day-to-day functions to training experts in the industry who can provide a robust, up-to-date strategy and reduce costs. As global thought-leaders within the legal industry, Capensys has made their training expertise available to clients in the form of a managed training service. Capensys is a team of seasoned professionals with many years of experience in senior training and user support positions at leading law firms. Are you looking to provide your firm with a new and cost effective approach to training? We can work with you to create a managed training strategy that suits your needs and your budget. We can provide online learning from a comprehensive library of legal-specific content, the latest training delivery tools and just-in-time support materials to supplement your existing repository of materials and tools. We can also provide experienced trainers for any type of training program – regular business-as-usual, new hire or rollouts. Capensys uses unique evaluation methods and analysis strategies to identify skills gaps and the best strategies to close them. As founders of LTC4 (Legal Technology Core Competencies Certification Coalition), we can also assist your firm to work towards this industry recognized LTC4 Certification. Our Capensys Goal-Based Approach ties the training strategy to business and user goals and ensures that firms can measure the effectiveness of their training programs. Our experience in managing global projects means that we are well prepared to partner with you to boost your training program, improve user...

News

FordHarrison Certified in ‘Security for Lawyers’ by the Legal Technology Core Competencies Certification Coalition

Capensys is pleased to announce that another Sentinel client has certified in the LTC4 Security Learning Plan. FordHarrison LLP, one of the country’s largest management-side labor and employment law firms, is pleased to announce that 100 percent of the firm’s legal professionals have been certified in the “Security for Lawyers” Core Competency Learning Plan by the Legal Technology Core Competencies Certification Coalition (LTC4TM). Participants were asked to complete a series of assessments testing their knowledge and skill level concerning different aspects of cyber security. There are currently 10 Core Competency Learning Plans offered by LTC4, including “Security for Lawyers.” Read...

Visit our new Webinar Recording Channel!

Access all of our webinar recordings in one place. Listen to “How to Train and Promote Win 10 and Office 2016” for some great strategies and tips, or learn how to “Get Stakeholder Buy-In,” or hear all about “Winning  Strategies for a Core Competency Program,” and much more.  And don’t forget about our Security Awareness Program webinar – it’s a critical webinar for everyone to hear. Take me to the recordings! Hear what people are saying about our How to Train and Promote Win 10 and Office 2016 webinar: “Useful webinar from Capensys, as always!” Your webinar was awesome!  I would love to have a copy of the podcast and the free gift of the WYGL.” Questions?  Would you like to speak with us?  Contact us at info@capensys.com. We’d love your...

Fladgate builds IT competence to improve client service using Capensys LTC4-approved courseware

In September 2015, Fladgate introduced LTC4 up-skilling and certification using the Capensys courseware and skills evaluation tool. This continuous performance improvement program has been successfully maintained for the past 18 months and is still going strong. Why LTC4 and Capensys? Fladgate’s principal goal was to ensure that they achieved a consistently high-level of IT competence in areas that were useful to lawyers and support staff.  They wanted an innovative, workflow-based learning program that focused on the day-to-day work of lawyers and staff.  They also needed a robust long-term solution to ensure that they could build on initial successes. After researching a variety of options, they were pleased to find that the competencies covered by the LTC4 certification program mirrored those that they had already identified via their initial training needs analysis.  They were also impressed by how the modules focused on the workflows that lawyers undertake on a daily basis. Another advantage was that LTC4 required skills could be taught, and proficiency measured, via Capensys courseware and evaluations tools. The Capensys Goal-Based Approach ties training to business and user goals and delivers training modules that are process-driven rather than application driven.  This approach was perceived as very flexible solution, allowing lawyers to learn when and where they wanted to do so, rather than via fixed classroom sessions. The LTC4 Up-Skilling and Certification Program Michael Wells, the senior trainer at Fladgate led the charge, and it’s been 18 months since the program launch. As of this date, they have completed the Working with Legal Documents learning plan. Michael estimates that over 90% of the firm are now certified in Working...

Capensys Provides CLE and LTC4 Certification for Sentinel Security Awareness Training

        Capensys is pleased to announce that our Sentinel Security Awareness Program is now approved for 1 hour of CLE credit. This accreditation covers all of the formats of our security awareness training: – Online e-learning – Town hall meetings – Recorded town hall meetings We currently have CLE accreditation in New York, California, Florida, Texas, Minnesota, Missouri, Georgia, and have verbal approval (with follow-up) for the following jurisdictions: – Nevada – Mississippi – North Carolina – Virginia Would you like to receive accreditation in your jurisdictions?  We can help! Would you like to achieve LTC4 (Legal Technology Core Competency Certification) at the same time? Our security awareness courseware is approved for LTC4 certification in Security. To learn more about the Sentinel security awareness program, please contact: ...

Capensys is now NetDocuments Certified as a Training and Strategy Implementation Partner

January 13, 2017 Capensys announced today that it is formally certified as a NetDocuments Training and Implementation Partner. This certification offers clients an invaluable addition to the Capensys NetDocuments training toolkit, which provides the following learning and delivery tools: Engaging elearning and KnowledgeChecks for completing LTC4 certification The Pathfinder tool to streamline learning Quick references and animated demos “What you are going to love” marketing animations Evaluations in the live system Certified instructor-led training, support and webinars. “Capensys has worked on many successful NetDocuments rollouts and we are delighted to have been awarded the official certification in recognition of our training and strategy implementation expertise,” said John Attinger, Capensys Director of Training and Security. “We are thrilled to have Capensys join our global community of certified partners,” said Steve Moulton, Partner Program Manager at NetDocuments. “Law firms continue to see the true value of modern cloud-based technology and our partners like Capensys, a firm known for being international thought-leaders, are pivotal in our efforts to educate users about how to best take advantage of all of the features and functionality in our leading cloud-based DMS platform. The Capensys team have extensive experience of document management implementations and have proved that they have detailed understanding of how to assist our customers.” About Capensys Capensys is a full-service technology and security awareness training company serving the legal industry. Our unique Goal-Based approach helps tie technology training to business and user goals to provide measurable improvements. We deliver targeted, blended and workflow-based training. Our methodology, engaging training materials and tools increase user  proficiency and security awareness. This ensures the firm becomes more competitive,...

Capensys Courseware is LTC4-Approved – Time & Billing has been added to the list of approved learning plans!

Capensys has become the first LTC4 vendor to have their courseware and evaluations approved for LTC4 certification.  This prestigious designation demonstrates Capensys’ ongoing commitment to LTC4 and to delivering workflow based courseware and evaluations to meet the LTC4’s stringent standards. The LTC4 process outlines core competencies required by attorneys and their staff. By receiving this approval, Capensys’ evaluations for legal documents are pre-approved and Capensys clients are secure in the knowledge that, providing their users attain the necessary scores, they will attain LTC4 certification.  Law firms who attain this certification for their users will be able to show tangible measures of competence in the area of skillfully and productively preparing legal documents. Today, many leading law firms are recognizing the need to show their clients that they are proficient in IT. They also need to be as efficient with IT as possible in order to maintain profitability and competitive edge. LTC4 certification affirms the achievement of proficient and efficient levels of production. Capensys can streamline the LTC4 process for you. We guide you every step of the the way and provide all of strategies, tools and courseware for attaining successful certifications. LTC4 -Approved Learning Plans Time & Billing 1/11/17 “After careful review of the Capensys assessment process, competency mapping, and content, LTC4 is pleased to recognize that the Capensys assessments for Time and Billing have been approved” Legal Documents 7/5/16 We are thrilled to inform you that the LTC4 Board has unanimously approved Capensys to advertise that they have LTC4 Approved Assessments in Working with Legal Documents, and that Capensys is the first vendor to achieve this designation! Managing...

Cybersecurity Beyond Traditional Risk Management – Article by Justin Hectus

“…It’s critical that your employees or coworkers understand the severity of the risk and their role in preventing compromise. Every employee with access to a computer has the responsibility to undergo training covering the risks associated with that access, and every employer has the responsibility to make sure that communication is timely and relevant and mandatory. Employees need to raise their guard and pick up the phone any time something seems out of the ordinary. …If you want a good turnkey solution for that in place, check out Capensys’ Sentinel, which can map to the LTC4 core competency framework. The cliché that you are only as strong as your weakest link has never been more accurate than it is here…’ Read...

The new Capensys Sentinel Security Awareness Program creates security warriors

Capensys announces the launch of Sentinel, a security awareness program, in partnership with MediaPro.* Sentinel promotes a culture of “Security Warriors” – employees who are dedicated to protecting the firm’s security. The Sentinel program provides a structure to expand employee knowledge, change employee behavior, and build a risk-aware culture. The framework provides an overall strategic process to create a measurable security awareness program. This security solution meets the needs of any size law firm by integrating assessment/measurement tools, planning guides, award-winning online training, reinforcement materials, and live seminars. The Sentinel team works with you to analyze your requirements and guides you toward an awareness solution that suits your firm’s continuing needs. Sentinel includes a full offering of services and resources to meet the most stringent security audit requirements. Online modules and webinars Evaluations to measure and track learning Guides, posters and presentations customized to the firm’s needs Communication templates Consulting services CLE-ready and aligned with LTC4 * A leader in the Gartner Magic Quadrant for security awareness...

Downs Rachlin Martin Attorneys and Staff “Step It Up” to Stay Ahead of Client Demands.

Industry trends inspire DRM to take action. Downs Rachlin Martin PLLC (DRM), a New England based law firm, has always counted innovation among their brand’s key characteristics. When, however, IT Director Karen Norman learned that Kia’s in-house counsel D. Casey Flaherty was using attorney technology testing to drive down rates, she knew she needed a way to turn that core trait into hard data, and fast. In order to achieve the highest level of compliance, Ms. Norman knew she’d need the full support of the firm’s management. She engaged the Managing Partner around the concept of being able to demonstrate the firm’s commitment to innovation through the use of technology. Fully aware of the changes in the market place, the management team was quick to engage the Practice Group Chairs in support of this program. The Practice Group Chairs then nominated a representative from their respective groups to form a committee whose purpose was to identify the specific core competencies they believed were of highest value to clients. The committee had made notable progress defining the core competencies when Norman learned about the Legal Technologies Core Competencies Certification Coalition (LTC4). LTC4 is a non-profit group consisting of 80+ law firms who have developed industry-standard legal technology core competencies. Ms. Norman felt this helped her cause significantly because it gave DRM an industry standard path to follow. It was around the same time that Ms. Norman met Capensys, a training company for law firms, LTC4 founders, and vendor members. The firm chose to partner with Capensys because they offer a delivery system that supported 130+ staff and attorneys from 5...

Offit Kurman Sees Efficiency Improvements with their Offit Kurman University for Training

Introduction Offit Kurman’s vision is simple: to continually better serve their clients and increase the firm’s productivity. To this end, they undertook an up-skilling program to improve technology proficiency throughout the firm. By launching Offit Kurman University (OKU), the firm provided legal professionals and support specialists with opportunities to refine their skills and receive recognition. Offit Kurman is a US law firm with offices located throughout the mid-Atlantic. With over 100 attorneys, the firm offers comprehensive legal services focused on privately held businesses and individuals. Rob Skinner (IT Director) and Tony Gerdes (Software Trainer) spearheaded the project and partnered with Capensys, a full service training company for law firms, to provide online learning, skills evaluation and just-in-time training tools. Firm Goals The firm set the following goals for their up-skilling program: Improve the onboarding process for new hires by decreasing the time in which a new employee achieves proficiency. Decrease labor costs through the efficient use of technology and improved IT processes. Review internal processes and improve them by training people to be more skilled in a particular area; For example, the firm wanted all legal administrative assistants and office administrative assistants to be able to enter time for any timekeeper. The objectives were to:  Achieve a greater user proficiency and increased usage of current firm applications.  Increase productivity and company profit margins. Improve document security and firm security compliance. Successfully rollout Office 2013 and Aderant Expert to the firm. Reduce training-related Help Desk questions. Create a culture that encourages learning and friendly competition to drive employees to reach higher goals. Office Kurman University Skinner and Gerdes named the...

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