Entries by janis richman

Increasing Engagement in Your Security Awareness Program – ILTA Blog: 1/10/18

John M. Attinger, Director – Security & Training at Capensys, and Steve Williams, Director of Strategic Partnerships at MediaPro Debate will and should continue about what role individuals and employees should play in the security effort. What is no longer a debate is that an individual’s decision making, when it comes to handling data, transferring information, […]

ILTA Webinar RECORDING: Which iManage is Best for My Firm?

Listen to the recording Learn about what’s new in Work 10 and hear insights from a panel of iManage experts on the best way to implement the new iManage. In response to ever-increasing amount of questions from clients, colleagues and other interested parties regarding “which is the best iManage route to take for my firm,” […]

Robinson Bradshaw Achieves LTC4 Certification Using Capensys Courseware

Why LTC4? Robinson Bradshaw wanted to implement a firmwide training program, focused on competency ‎based performance standards, evaluation and ongoing training, that would have a meaningful impact ‎on firm’s morale and productivity.  The program offers the opportunity to become ‎‎“certified” in various core competencies, and Robinson Bradshaw saw this as an opportunity for staff to […]

NetApp’s Legal Department receives LTC4 certification using Capensys courseware

LTC4 and Capensys are pleased to announce that NetApp’s Legal Department has become the first in-house legal department to receive LTC4 certification. LTC4 (Legal Technology Core Competency Certification Coalition) Learning Plans provide an industry standard method of assessing technology skills which law firms, legal departments and law schools can use to structure training programs. Today’s […]

Capensys is now an iManage Certified Training Partner

August 8, 2017

Capensys is delighted to announce that they have formalized their long-standing relationship with iManage by becoming an iManage Certified Training Partner in North America and EMEA. This partnership offers clients the assurance that training provided by Capensys reflects iManage best practices to ensure optimal user adoption.

Capensys and iManage training strategies are closely aligned in that both companies advocate providing learning and support tools designed to help users work. Capensys facilitates this by offering training tools to allow personalized delivery, along with targeted on-line videos, exciting marketing materials and experienced trainers.

“We are delighted to have Capensys join as certified training partners,” said Dean Leung, Chief Customer Success Officer, iManage. “Capensys is a firm known for being international thought-leaders who use a training methodology which is closely aligned to our own best practice recommendations. The Capensys team have extensive experience of document management implementations and have proved that they have detailed understanding of how to assist our customers, both in law firms and corporations.”

“Capensys has worked on many successful iManage rollouts and we are thrilled to have been awarded the official partnership and certification in recognition of our training and strategy implementation expertise,” said John Attinger, Capensys Director of Training and Security.

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FordHarrison Certified in ‘Security for Lawyers’ by the Legal Technology Core Competencies Certification Coalition

Capensys is pleased to announce that another Sentinel client has certified in the LTC4 Security Learning Plan.

FordHarrison LLP, one of the country’s largest management-side labor and employment law firms, is pleased to announce that 100 percent of the firm’s legal professionals have been certified in the “Security for Lawyers” Core Competency Learning Plan by the Legal Technology Core Competencies Certification Coalition (LTC4TM).

Participants were asked to complete a series of assessments testing their knowledge and skill level concerning different aspects of cyber security. There are currently 10 Core Competency Learning Plans offered by LTC4, including “Security for Lawyers.”

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Fladgate builds IT competence to improve client service using Capensys LTC4-approved courseware

In September 2015, Fladgate introduced LTC4 up-skilling and certification using the Capensys courseware and skills evaluation tool. This continuous performance improvement program has been successfully maintained for the past 18 months and is still going strong.

 

Why LTC4 and Capensys?

Fladgate’s principal goal was to ensure that they achieved a consistently high-level of IT competence in areas that were useful to lawyers and support staff.  They wanted an innovative, workflow-based learning program that focused on the day-to-day work of lawyers and staff.  They also needed a robust long-term solution to ensure that they could build on initial successes.

After researching a variety of options, they were pleased to find that the competencies covered by the LTC4 certification program mirrored those that they had already identified via their initial training needs analysis.  They were also impressed by how the modules focused on the workflows that lawyers undertake on a daily basis.

Another advantage was that LTC4 required skills could be taught, and proficiency measured, via Capensys courseware and evaluations tools. The Capensys Goal-Based Approach ties training to business and user goals and delivers training modules that are process-driven rather than application driven.  This approach was perceived as very flexible solution, allowing lawyers to learn when and where they wanted to do so, rather than via fixed classroom sessions.

The LTC4 Up-Skilling and Certification Program

Michael Wells, the senior trainer at Fladgate led the charge, and it’s been 18 months since the program launch. As of this date, they have completed the Working with Legal Documents learning plan. Michael estimates that over 90% of the firm are now certified in Working with Legal Documents.

In just a few weeks, Michael will begin the certification process for the LTC4 Security learning plan using the Capensys Sentinel security awareness modules.

The third learning plan, Working with Documents and Emails, is already planned, developed, and ready to go. It will be launched later in the year - around July or August.

 Training Gains

According to feedback from stakeholders and users as well as observing performance in the workplace, some of the significant training gains Fladgate has seen are:

  • More interest from users in IT training and the benefits of learning to streamline their workflows
  • More interest in self-learning — using e-learning content as just-in-time learning rather than ringing the helpdesk
  • Attorneys have become more self-sufficient when creating documents, causing a reduction in basic revision requests — this allows secretaries and others to focus on major document production
  • A measurable difference in improved efficiency in document creation and editing and the substantial reduction in “how do I?” Help Desk calls

Michael was pleasantly surprised when “Contrary to expectation, tutorials and assessments are undertaken at all times of the day and night. People are really using the flexibility to train when it suits them.”

About Fladgate

Fladgate is first and foremost, experts in law. Many of their lawyers are recognized leaders in their field. They serve their clients as partners in business with a focus on implementing practical solutions that deliver results. Fladgate offers advanced legal expertise across all major legal specialties, combined with a detailed understanding of the dynamics and pressures of their clients’ business sectors.

About Capensys

Capensys Ltd. is a full-service training company for law firms. Capensys provide all types of training for the legal industry including classroom trainers, webinars, on-line learning, evaluations and a security awareness program. Capensys training philosophy is to link training to achieving business goals.  Capensys were also the founders of the Legal Technology Core Competencies Certification Coalition (LTC4). To learn more about Capensys please visit www.capensys.com.

About LTC4

LTC4 is a non-profit organization, that has established legal technology core competencies and certification that all law firms, law schools and legal departments can use to measure ongoing efficiency improvements.

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Capensys Provides CLE and LTC4 Certification for Sentinel Security Awareness Training

Capensys is pleased to announce that our Sentinel Security Awareness Program is now approved for 1 hour of CLE credit. This accreditation covers all of the formats of our security awareness training:

- Online e-learning
- Town hall meetings
- Recorded town hall meetings

We currently have CLE accreditation in New York, California, Florida, Texas, Minnesota, Missouri, Georgia, and have verbal approval (with follow-up) for the following jurisdictions:

- Nevada
- Mississippi
- North Carolina
- Virginia

Would you like to receive accreditation in your jurisdictions?  We can help!

Would you like to achieve LTC4 (Legal Technology Core Competency Certification) at the same time? Our security awareness courseware is approved for LTC4 certification in Security.

To learn more about the Sentinel security awareness program, please contact:  info@capensys.com.